Venue Information
16 Crawford Circle - Portsmouth, VA 23704
757-393-8181
info@pavilionconcerts.com
Accessible Seating
We welcome persons with disabilities and provide accessible seating areas, parking, and restrooms.
For personal assistance or more detailed information regarding any special needs please contact us at 757-393-8181 at least one week in advance.
See below for information on amplification and sign language interpreters.
Amplification
FM Loop amplification headsets are available for the hearing impaired for most performances at no charge. Please call 757-393-8181 at least one week in advance.
Audio and Video Recorders
Most artists who perform at the Atlantic Union Bank Pavilion have strict rules prohibiting cameras or recording devices of any kind in the Pavilion. Please check the individual event listing for any exceptions and additional information on audio taping.
Backpack/Bag Policy
Backpacks and Bags are allowed.
Please use a bag that will fit under designated seat and no framed packs.
Please note that an artist may prohibit entry of any backpacks/bags.
Beverages
The Atlantic Union Bank Pavilion offers a wide variety of both non-alcoholic and alcoholic beverages. However, if you wish to bring your own bottled water, you may do so in a factory-sealed plastic container no more than 24 oz.
Blankets
Blankets are permitted at all Atlantic Union Bank Pavilion shows. Please note that all items being brought in are subject to search.
Boat Slip Rentals
For information on boat slip rentals, please contact Ocean Yacht Marina at 757-321-7432 or oceanyachtmarina.com.
Box Office Information
Click here for up-to-date box office information.
Cameras
NO detachable lens cameras, NO video camcorders, NO audio recording
Camping
Click here for a list of campsites in the Tidewater/Hampton Roads area.
Concessions
We have a wide variety of concessions available for purchase at all shows.
Employment Opportunities
There are part time and seasonal employment positions available as Ushers, Ticket Takers, Parking, Security, and Stage Hands. For information please contact jobs@eventstaffinginc.com or call 757-640-8900.
First-Aid
A team of Emergency Medical Technicians and Paramedics are on-site at every event to handle any medical needs.
Guest Services
So that we can best serve our guests' needs the Atlantic Union Bank Pavilion has a Guest Services station on the East Concourse to your right as you enter the venue.
Lawn Chairs
Lawn chair rental is available on site. Guests are allowed to bring their own chair as long as the seat sits 20 inches or less from the ground. See example below:
Lost and Found
Lost and Found items may be turned in or retrieved from Guest Services on event days.
To check on a lost item please contact us at 757-393-8181.
Sign Language Interpretation
Sign language interpretation can be arranged by calling 757-393-8181. A minimum of three weeks advance notice is required.
Smoking
Smoking is allowed in the plazas outside of the seating areas. We ask that there be NO Smoking in the reserved seating area.
Umbrellas
Umbrellas are expressly prohibited at Atlantic Union Bank Pavilion. All events are rain or shine. Guests are encouraged to bring ponchos or rain jackets if there is rain possible.
Weather
All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.
Facebook https://www.facebook.com/atlanticunionbankpavilion
Twitter: https://www.twitter.com/unionpavilion
An event may be delayed, postponed, or canceled depending on the severity of the weather expected.
What to Bring
Your tickets (or mobile phone for mobile tickets)
A lawn chair that sits 20 inches or less from the ground
1 factory-sealed, non-alcoholic beverage per person
What Not to Bring
Alcoholic beverages or illegal drugs.
Glass bottles or aluminum/steel cans.
Laser pointers.
Non factory-sealed beverage containers (including thermoses).
Pets (except for service animals).
Recorders (audio/camera/video restricted by show)
Will Call
Will Call tickets will be available for pick up 2 hours prior to the performance start time.
Picture Identification is required for pick up of any tickets/passes/credentials.